Terms & Conditions

• How to Book: Pick your adventure, date, and time on our website or app, then share details like your name and payment info to lock it in.
• Paying Up: Tours require full payment upfront, handled securely via Stripe. In rare cases, we may accept on-site payments through a backup terminal (no cash accepted).
• Payment Hiccups: If you can’t pay on-site, your non-refundable deposit stays with us but can be applied to a future tour date, possibly with an extra fee.
• Confirmation: Expect an email to seal the deal. Double-check your contact info to avoid mix-ups.

2. Changing Plans

• Your Cancellation:
  • Cancel within 48 hours of your tour, and we’ll refund everything except the non-refundable deposit.
  • Cancel more than 48 hours out, and you’ll get a full refund plus half your deposit back.
• Our Call to Cancel: If weather, safety, or low turnout forces us to pause a tour, you’ll get a full refund or a chance to reschedule.
• No-Shows: Miss your tour without notice? Your payment, including the deposit, stays with us, but the deposit can shift to another date (extra fees may apply).

• Who’s Welcome: All ages can join unless we say otherwise. Follow our staff’s lead to keep things smooth and safe.
• Keeping It Respectful: Stick to legal, safe behavior. If our staff deems actions disruptive or risky, they can end your tour without a refund—no exceptions, whether you’re the main guest or a tag-along.
• Your Health: Let us know about medical conditions before the tour. You’re responsible for being fit enough to join the fun.

• Waiver Agreement: Booking means you’ll sign a waiver acknowledging risks like slips on the Dequindre Cut or waves on the Sunset Cruise. You join at your own risk.
• Our Limits: Dtours isn’t liable for injuries, losses, or damages unless we’ve been grossly negligent. Weather disruptions? We’re not on the hook.
• Staff Authority: Our team can halt a tour if they spot danger or interference, at their sole discretion, with no refund.
• Your Belongings: Lost a phone on the Riverwalk? We’re not responsible for personal items.

• Our Content: The photos, descriptions, and vibes on our website, app, and tours belong to Dtours LLC. Don’t copy or share without our nod.
• Your Contributions: Snap a great shot or drop a review? By sharing with us, you let us use it to hype up Dtours’ adventures.

• We work with services like Stripe for payments. Their rules apply when you use them. Check our Privacy Policy (dtours.co/privacy) for how we handle your info.

• We can cancel bookings or remove participants for breaking these rules, unsafe actions, or at our staff’s call, with no refunds.

• These terms fall under Michigan law. Any disputes will be settled in Detroit’s courts, guided by legal and Dtours’ safety standards.

9. Evolving Terms

• We might tweak these rules. Updates will appear on our website, and keeping up with our tours means you’re cool with the changes.